The New Orleans Police Department’s (NOPD) Public Integrity Bureau (PIB) office is moving to a new address on Friday, April 21, 2017. The new location is 1340 Poydras Street, Suite 1900, in the Orleans Tower. PIB will be open to the public at the new location on Monday, April 24, 2017. 

PIB accepts complaints and commendations for NOPD officers. The public can make a complaint or commendation to PIB in five different ways, including: by phone (504) 658-5800; fax (504) 658-6809; email NOPDPIB@nola.gov; in person or by mail. Citizens can also go to any police station or notify any member of the department for assistance in filing their complaint.

Orleans Tower offers 16 free parking spaces on the side of the building for visitors to use for up to one hour. Visitors must sign-in with security in the building’s lobby.

In order for the NOPD to effectively function in ridding the city of crime and disorder, it is essential that the public has confidence in the integrity of law enforcement. To maintain this confidence, the Public Integrity Bureau provides a means to investigate and adjudicate complaints made against NOPD by community members. Grievances will be thoroughly and impartially handled.

The Public Integrity Bureau promotes the credibility of, and public confidence in, New Orleans police officers. PIB adopts preventive and proactive measures to enforce the highest standards of professional police performance and conducts, as well as directing investigations into citizen and department-initiated allegations of police misconduct. PIB receives allegations in a citizen-friendly, non-intimidating environment, and performs exhaustive, objective analysis of these allegations.