News & Information from the New Orleans Police Department

Announcement / Community / On the Beat / Transparency / Videos
Add to Twitter Add to Facebook Add to LinkedIn Add to Reddit

WATCH: NOPD Uses a Data Driven Approach to Improve the Dynamics of Policing

by Danielle B. Miller

July 12, 2018

Categories: Announcement, Community, On the Beat, Transparency, Videos

Topics: Community Policing, Districts, Modernizing Policing

After five and a half years of being under one of the nation’s most expansive consent decrees, the NOPD has become the blueprint for positive change with its holistic approach to police management.

NOPD Director of Analytics Benjamin Horwitz recently collaborated with Deputy Chief Danny Murphy, who oversees the department’s Compliance Bureau, to help the department identify core priorities in each of the districts and then measure the response to those priorities.

“We can give feedback to the public on a live ongoing basis about how we’re responding to their concerns,” Horwitz said.

Management Analytics for Excellence (MAX) is the core of the NOPD’s data driven strategy. The NOPD has tremendously accelerated its compliance with the consent decree by creating a product that measures systemic issues of crime, community policing and risk management.

Community members and members of the media can view real time updates on crime trends and compliance information by visiting

According to Deputy Chief Paul Noel, who oversees Field Operations, the future of law enforcement is changing for the better.

“A few years ago, law enforcement agencies were strictly focused on measuring crime, but with the help of MAX, it’s now about delivering the best overall product to our citizens.” Noel said.

While MAX has sparked an interest for many since its debut in 2013, people from all over the world are inquiring about the program. Members of the Jackson (Miss.) Police Department recently visited the NOPD on Wednesday, June 6, to learn more about how NOPD took a data-driven approach and integrated it into its management structure.

Horwitz and Murphy’s work was recently featured in FUSE Corps. The two discussed how New Orleans is building an open and transparent police department. Horwitz and Murphy are set to attend the upcoming International Association of Chiefs of Police conference in October in Orlando, Fla.

“The desire to implement New Orleans’ model of data-driven management continues to grow. We are going to keep applying it to additional areas and continue to raise the bar of the standards of performance we’re coming to expect,” Murphy said.